Refund Policy

Effective date: 14 August 2026

Bullward Journal is sold as a digital product through Stripe. Stripe securely processes card payments and issues payment receipts; Bullward handles product-access questions and refund requests.

1. Statutory rights

Nothing in this policy limits mandatory consumer rights. Eligibility and time limits may differ by country. Refund and withdrawal requests are assessed under applicable law and this policy.

2. How to request a refund

Contact us at bullward.supp@gmail.com. Include the purchase email and transaction or receipt identifier, but never send complete card details or your password.

3. Technical access problems

If a verified payment does not activate access or a material technical defect prevents normal use, contact us so we can investigate and restore access. If the issue cannot be resolved within a reasonable period, the transaction may qualify for a refund or another remedy required by law.

4. Duplicate or unauthorized charges

Report duplicate or suspected unauthorized charges promptly to bullward.supp@gmail.com and, where appropriate, to your card provider. We may request information needed to locate and verify the transaction.

5. One-time purchase

Bullward Journal’s launch offer is a one-time purchase, not a recurring subscription. There is no recurring plan to cancel. A refund, chargeback or reversed payment may deactivate the associated product entitlement and account access.

6. Processing time

Approved refunds are returned through the original payment method. Processing time depends on Stripe, the payment network and the buyer’s financial institution.

7. Contact

For product-access assistance before or during a refund request, email bullward.supp@gmail.com.